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Online functionality

Page functions:    

Track & Trace

The track & trace functionality gives you access to real-time position data for your entire fleet, route logging, zone-monitoring and geo-fencing, detailed operational reports, as well as active alerting and alarm functionality. You can review the details under the GPS tracking section of this website.
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Messaging

Central users can communicate with your drivers directly from the m!Field application using either pre-defined messages or free text. Messages are sent to the designated driver(s) who can reply easily with pre-defined responses or manually inputted text on the mobile device.
You can also send messages to groups of drivers in one go informing them about incidents or other relevant information.
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Digital job orders

m!Field allows you to easily send job orders to your vehicles and to monitor the progress of these orders from the central application.

Various order templates exists, including orders for service and for pick-up/deliveries. However, it is also possible to create a specific work order template for your operations should you have additional requests.
The planning of your operations is greatly facilitated by the direct insight into position of vehicles and the status of job orders. m!Field allows your planners to:
  • Dispatch job orders based on the exact location of vehicles
  • Quickly assign jobs to nearest vehicles in case of emergencies
  • Monitor the progress of orders in real time
  • Proactively communicate delays to customers
  • Change planning during the day depending on progress and availability of vehicles/drivers
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Connected navigation

Garmin navigation is an integral part of Sycada’s field service solutions. Upon activating a job order, navigation support can be immediately started without the user having to key in address data.

If multiple job orders have been assigned to a vehicle, the navigation software on selected Garmin devices can calculate the optimal route along the series of stop locations.

Sycada supports various Garmin devices, including the Nüvi 760 and 5000 series. Contact us for advice on the best fit to your specific operations.